How to describe customer service on a Resume
When trying to get a customer service job, it is essential to list your relevant expertise and experiences on your resume. A well-written resume will make an enormous difference in getting the job you want. We at Geelong Resume, we specialize in resume writing to make you stand out from your competitors. In this article, we will go over tips on how to describe customer service in a resume.
- Utilize action verbs when discussing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in customer service work and have seen results.
- Include specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of telling the reader that you "worked in customer service," write "managed a team of customers service representatives and handled customer complaints."
- Give metrics: Include pertinent metrics like customer satisfaction rates , to prove your effectiveness. For example, "increased customer satisfaction by 15% with effective methods for problem solving."
- Tailor your resume: Tailor your resume to fit the customer service position you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before sending it out to ensure there are no errors. If you require help you can seek help from a professional through Geelong Resume.
If you follow these guidelines, you can create an effective customer service resume that effectively highlights your relevant experiences and skills. Make sure you make your resume specific to the job you’re applying for , and be sure to proofread your resume prior to submitting it. Geelong Resume can also assist with the creation of a strong resume that showcases your skills and experience.
