How to describe customer service on a Resume
When you are applying for a customer service job, it’s essential to include your experience and skills on your resume. A well-written and professional resume can make significant difference in obtaining the job you’ve been hoping for. In Geelong Resume, we specialize in writing resumes to make you stand out from the rest of the applicants. In this article, we’ll give you tips on how to write about customer service in a resume.
- Utilize action verbs: When describing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and are able to show results.
- Include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed the team of customer service agents and handled customer complaints."
- Provide metrics: Include relevant metrics , such as customer satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Tailor your resume: Tailor your resume to the specific job you’re applying for. Highlight the abilities and experience that are relevant to the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before you submit it to ensure it’s error-free. If you require assistance look into professional help at Geelong Resume.
Following these steps that you will be able to craft an effective customer service resume that effectively showcases your relevant experience and capabilities. Be sure to adapt your resume to the position you’re applying to and ensure that you have it proofread before you submit it. Geelong Resume can also assist you in creating a successful resume that displays your capabilities and experiences.
