How to present Customer Service on a resume
When you are applying for a customer service job, it’s essential to include your knowledge and experience on your resume. A well-written resume can make a big difference in getting the job you’ve always wanted. We at Geelong Resume, we specialize in resume writing to aid you in standing out from your competition. In this post, we’ll provide tips on how to talk about the quality of service you provide on your resume.
- Use action verbs in talking about your experience with customer service you should use action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in customer service and have achieved results.
- Make sure to include specific job duties and responsibilities. Be precise in describing your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed the team of customer service reps and dealt with customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction levels to show the impact of your work. For instance, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Make your resume more tailored: Customize your resume to fit the job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Proofread and seek professional help Check your resume for errors before submitting it to ensure that it is error-free. If you need assistance take advice from a professional at Geelong Resume.
By following these tips, you can create an effective customer service resume that effectively highlights your relevant experiences and expertise. Make sure to customize your resume for the specific job you’re applying for and to proofread it before submitting it. Geelong Resume can also assist you in creating an effective resume that showcases your talents and experiences.
