How to Describe Customer Service on a resume
When seeking a customer service job, it’s important to list your relevant experiences and abilities in your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. The team at Geelong Resume, we specialize in resume writing to ensure that you stand out your competitors. In this article, we will go over tips on how to describe the customer service aspect of your resume.
- Utilize action verbs when describing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service and achieved outcomes.
- Be specific about your job duties and responsibilities. Be precise when you describe your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed a team of customers service representatives and handled complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Create a custom resume by tailoring your resume to the specific job you’re applying for. Highlight the skills and experience that are most relevant to the job.
- Ask for professional help and proofread You should proofread your resume prior to submitting it to ensure that the resume is error-free. If you require assistance you can seek help from a professional with Geelong Resume.
Following these steps, you can create an effective customer service resume that effectively showcases your relevant experience and expertise. Remember to customize your resume for the job you’re applying to and make sure you proofread it prior to submitting it. Geelong Resume can also assist in creating a professional resume that highlights your abilities and experience.
