How to Write a Good Customer Service Resume
An effective customer-service Resume or CV (Curriculum Vitae) requires highlighting your relevant experiences and abilities. A well-written resume or CV and a professional cover letter, in addition to a professional LinkedIn profile, can make the difference in obtaining a job. We at Geelong Resume, we specialize in providing resume and CV writing services covering letter writing, as well as LinkedIn profile optimization services to help you stand out from your other applicants. In this article, we will detail how to convey the customer service aspect on a resume or CV, highlight customer service skills on a CV or resume, and provide tips on how to write about customer service expertise.
How to describe customer service on your resume or CV:
When you describe your customer service experience, you should focus on specific work duties and responsibilities. Use action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent indicators, such as customer satisfaction rates, to demonstrate your impact.
How do you display the skills of customer service on a CV or resume:
As well as describing your experience, be sure to emphasize specific skills relevant to customer service, like communicating and problem-solving skills. Include any relevant certificates or training that you have, for instance, a client service course or a certificate for a particular customer service software.
What should I write about when it comes to customer Service skills?
When writing about customer service skills, focus on the most important and applicable skills to the job you’re applying for. For example, if the job requires a lot phone communication, highlight your skills and experience for customer service by phone.
How do I record the customer experience I had:
When writing about your experience with your customer service experience, provide specific examples and quantify your successes. For instance, instead of saying "Helped customers with their queries," say "Assisted an average of 50 customers per day in their queries, resulting in a 90% percentage of satisfaction."
By following these recommendations, you can create a customer service resume an application letter and LinkedIn profile which showcases your experience and expertise and make you a good potential candidate for roles in customer service. Remember the need to check your resume or your CV or cover letter before you submit it. You may also consider seeking professional help from Geelong Resume if you need assistance.
