How to Write a Good Customer Service Resume

Posted by Geelong Resume on 23 Aug 2025

The process of creating a successful customer service cover letter or resume (Curriculum Vitae) will require you to highlight your relevant qualifications and experience. A well-written resume and a strong cover letter, as well as a professional LinkedIn profile, can make the difference in obtaining a job. We at Geelong Resume, we specialize in offering CV and resume writing services, cover letter writing and LinkedIn profile optimization services to help you stand out from your competitors. In this post, we’ll go over how to describe the customer service aspect on a resume or CV. We will also show how you can demonstrate your skills in customer service on a resume or CV, and provide tips for writing about the skills of customer service.

How to describe the customer service in a resume or CV?

When describing your customer service experience, be sure to focus on specific tasks and responsibilities. Utilize action verbs like "assisted," "resolved," or "responded," to describe your job. Also, be sure to include any pertinent measures, such as the percentage of satisfaction with your customers, to show your contribution.

How do you show your customer service skills on a resume or CV:

In addition to describing the experience you had, it is important to identify specific abilities that are relevant to customer service, such as solving problems and communication. Include any relevant training or certifications for example, a customer service training course or certificate in a specific customer service software.

What do I write about about customer skill in customer service?

When you write about your customer service abilities, concentrate on the most important and pertinent skills to the job you’re applying for. For example, if the job requires a lot phone calls, then highlight your experiences and expertise in telephone customer service.

What do I do to write my experiences with my customers?

When writing about your experience with your customer service experience, use specific examples and measure your achievements. For example, instead of writing "Helped customers with their inquiries," say "Assisted an average of 50 customers per day by answering their queries, which resulted in a 90percent satisfaction rate."

If you follow these guidelines that you will be able to craft your customer service resume Cover letter and LinkedIn profile that shows your skills and experience and make you a good candidate for customer service jobs. Make sure it is important to edit and proofread your resume or letters of cover before making it available for submission. Also, consider asking for help from a professional Geelong Resume if you need assistance.

Great job from Tanja. After looking over my new resume it looks so good I want to hire myself.
Mike Zentner
I highly recommend Tanja Coyne. She is absolutely amazing. Professionall and fast delivery. She did a excellent work with my professional documents. I'm so excited for all opportunities that will come through now. Don't waist any time in doing this alone. This is the only way to have the perfect document.
Bisera Biserka Jovanovska
Melbourne Resume have been very professional and a pleasure to deal with. Thank you Tanja for my fab resume and cover letter.
Eliana Sanchez
The quality of their work is top rate and it arrived within the specified time. Their communication throughout the entire process was very good, also. I am very pleased with the results and would recommend their services 100%.
Michael Cassin
Thank you so very much, Tanja and team! Our resumes look amazing! Appreciate all your help!
Wilfred Botin
Amazing service, quick, efficient and helped me land my dream job. Thankyou Geelong Resume I have been recommending you to everyone.
Sandra Tricoli
I found Tanya very prompt, she returned a resume and covering letter that looked and read very professionally within 4 days.
Athena Dennis
These guys are amazing in what they do. I used them in the last few days to apply for a government role & they will present you with the absolute best foot forward. Highly recommend them.
Jodie Laube
Thoroughly recommend the services at Geelong Resume
Clare Haslam
Professional service, outstanding customer care and they made a fantastic CV and Cover letter. Thankyou!
Chris Pathirana
How To Write a Customer Service Resume

Resume

We provide professional resume writing services.

How To Write a Customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How To Write a Customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How To Write a Customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our highly seasoned resume writers will ensure your resume sticks out among the rest.

We’re a team of highly certified and seasoned HR professionals, recruiters, and consultants who are dedicated to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our extensive knowledge of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide variety of industries and professions means that we can create a high-quality, powerful resume that suits your specific requirements.

Our end goal is to provide you with an impressive, striking resume that is perfectly maximised for success in Geelong‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be happy with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 820 847